Research

Here at The Hedgehog Program, we pride ourselves on our innovative way of research: we do this completely non-invasively. This means that we do not use any animals for this, other than through simple observations, accessible microscope research and digital data.

Here at The Hedgehog Program, we pride ourselves on our innovative way of research: we do this completely non-invasively. This means that we do not use any animals for this, other than through simple observations, accessible microscope research and digital data.

Here at The Hedgehog Program, we pride ourselves on our innovative way of research: we do this completely non-invasively. This means that we do not use any animals for this, other than through simple observations, accessible microscope research and digital data.

Hedgehog Wiki

In our knowledge database, you will find all kinds of informative articles about keeping hedgehogs and tenrecs in captivity and all kinds of information about species that are not kept in captivity.

In our knowledge database, you will find all kinds of informative articles about keeping hedgehogs and tenrecs in captivity and all kinds of information about species that are not kept in captivity.

In our knowledge database, you will find all kinds of informative articles about keeping hedgehogs and tenrecs in captivity and all kinds of information about species that are not kept in captivity.

Online courses are a great way to learn interactively. That is why we offer various paid and free courses on hedgehogs and tenrecs, to expand your knowledge even further!

Online courses are a great way to learn interactively. That is why we offer various paid and free courses on hedgehogs and tenrecs, to expand your knowledge even further!

Online courses are a great way to learn interactively. That is why we offer various paid and free courses on hedgehogs and tenrecs, to expand your knowledge even further!

Courses
Shop

In our store you will find a number of eBooks and other digital products, but for our local customers in the Netherlands we also have a collection of physical products for your hedgehog or tenrec.

In our store you will find a number of eBooks and other digital products, but for our local customers in the Netherlands we also have a collection of physical products for your hedgehog or tenrec.

In our store you will find a number of eBooks and other digital products, but for our local customers in the Netherlands we also have a collection of physical products for your hedgehog or tenrec.

Hedgery

At The Hedgehog Program we strive to constantly expand our knowledge of hedgehogs and tens, as well as improving the general health of the hedgehogs. and that of course also applies to our own animals!

At The Hedgehog Program we strive to constantly expand our knowledge of hedgehogs and tens, as well as improving the general health of the hedgehogs. and that of course also applies to our own animals!

At The Hedgehog Program we strive to constantly expand our knowledge of hedgehogs and tens, as well as improving the general health of the hedgehogs. and that of course also applies to our own animals!

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We are very sorry that you have a complaint and we would like to solve it with you!

1. Make your complaint known to us

Clearly tell us what is going on and what we can do for you to resolve the complaint.

2. Preferably by email
In order to properly handle your complaint, we ask you to email the complaint. We do not do this to pass the complaint off, but to be able to take a good look at it and come up with a good solution. We really look at it as quickly as possible and we handle complaints immediately after you email us.

3. Information flow
We will inform you about the status of the complaint. Sometimes something is resolved quickly and sometimes it takes a little longer. There is always a solution! We take your complaint very seriously. You will in any case receive a substantive response from us within 7 working days of receipt of the complaint.

4. Solution
We ensure that we offer you a suitable solution within our power and regulations, you can rely on that!

5. Customer
The customer is our number 1 priority! We want nothing more than a satisfied customer for now and the future!

The best way to contact us for your complaint is as follows:

Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Are you not satisfied with the handling and you cannot find a solution together with our team? Then you can always submit it to the Disputes Committee Stichting Webshop Keurmerk.

Frequently Asked Questions

  • Where can you find us? +

    The Hedgehog Program is based in Hoogeveen, The Netherlands. You can find us at the address below:

    Baarlelaan 23
    7906GB Hoogeveen

    Because we do not have a shop, we are only open by appointment.

  • Are we a registered company? +

    Yes! Since October 14, 2019 we have been registered with the Chamber of Commerce in The Netherlands under the name The Hedgehog Program / THP Registry. That's because in addition to our research and education platform, we also have a pedigree registration platform for breeders, so that they can easily keep track of everything about their animals and owners can also keep records of their purchased animal if desired. You can find us under the Chamber of Commerce number 76060764.
  • How can you contact us? +

    We are available every day of the week via What's App or by email. You can also fill in our contact form on the website.


    Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
    What's App: (+31) 0621144970
  • What is non-invasive research? +

    Non-invasive research is research that does not cause physical discomfort to an animal. This means that we do not conduct research that involves cutting or euthanizing animals. In the vast majority of studies we do not even use live animals! That's because we make extensive use of information we receive from keepers and breeders all over the world. Such as weights, medication use, tracking pedigrees, and so on. In case of our microscopic investigation of the structure of quills and hairs, we ask for hairs and quills from the same keepers and breeders. Hedgehogs and tenrecs naturally change their quills and hairs constantly, so these can be collected and studied without any discomfort to the animals. Even in our field research, we keep the welfare of the animals high, although we do have to disturb the animals during their daily walks. After we have weighed the animals and taken a stool sample, the animals are allowed to continue with their daily activities, in their own habitat.
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