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Privacy Policy The Hedgehog Program

https://www.hedgehogprogram.com

About our privacy policy

The Hedgehog Program cares about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have about you and your use of our services. We never use your data for commercial purposes decision to third parties.

This privacy policy applies to the use of the website and the services provided by The Hedgehog Program. The effective date for the validity of these terms and conditions is 11/06/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you are collected by us, what this data is used for and with whom and under what conditions this data may possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Joomla

Our webshop has been developed with software from Joomla. Personal data that you makes available to us for the purpose of our services, are shared with this party. Joomla has access your data to provide us (technical) support, they will never use your data for another purpose. Joomla is obliged, on the basis of the agreement we have concluded with them, to: take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Joomla uses cookies to provide technical information collect in relation to your use of the software, no personal data is collected and/or saved. Joomla reserves the right to process collected data within its own group to further improve the service.

Web hosting

Strato
We purchase web hosting and e-mail services from Strato. Strato processed personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. Strato has appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your prevent personal data. Strato is obliged to observe secrecy on the basis of the agreement.

Email and mailing lists

Strato
We use the services of Strato for our regular business e-mail traffic. This party has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data as much as possible. Strato does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

PayPal
We use the platform of PayPal. PayPal processes your name, address and residence details and your payment details such as your bank account or credit card number. PayPal has appropriate technical and organizational measures taken to protect your personal data. PayPal reserves the right right to use your data to further improve the service and in that context to share (anonymized) data with third parties. PayPal shares in the case of an application for a deferred payment (credit facility) personal data and information related to your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not store your data longer than on the basis of the legal terms is permitted.

Reviews

Webshop Keurmerk
We collect reviews via Webshop Keurmerk's platform. If you leave a review via Webshop Keurmerk then you are obliged to provide your name, place of residence and e-mail address. Webshop Keurmerk shares this information with us, so that we can link the review to your order. Webshop Keurmerk publishes your name and place of residence also on its own website. In some cases, Webshop Keurmerk may contact you to provide an explanation of your review. In case we invite you to leave a review let us share your name and e-mail address with Webshop Keurmerk. They only use this data for the purpose of invite to leave a review. Webshop Keurmerk has appropriate technical and organizational measures taken to protect your personal data. Webshop Keurmerk reserves the right to to engage third parties for the provision of the service, for this we have Webshop Keurmerk given permission. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Webshop Keurmerk engages third parties.

Shipping and logistics

Van Der Meer
When you place an order with us, it is our job to have your package delivered to you. We use the services from Wholesaler Van der Meer to order your products and let them ship the products to you through dropshipping. It is therefore necessary that we provide your name, share address and residence details with Van der Meer. Van der Meer only uses this information for the purpose of execution of the agreement. In the event that Van der Meer engages subcontractors, Van der Meer will provide your data also available to these parties.

PostNL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL only uses this information for the purpose of execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data also available to these parties.

DPD
When you place an order with us, it is our job to have your package delivered to you. We make use of the services of DPD for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with DPD. DPD uses this data only for the purpose of executing the agreement. In the event that DPD subcontractors DPD also makes your data available to these parties.

Fox
When you place an order with us, it is our job to have your package delivered to you. We make use of the services of Fox for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with Fox. Fox uses this data only for the purpose of executing the agreement. In the event that Fox subcontractors Fox also makes your data available to these parties.

Invoicing and accounting

e-boekhouden.nl
We use the services of to keep track of our administration and accounting e-boekhouden.nl. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. e-boekhouden.nl is obliged to secrecy and will keep your data treat confidentially. e-boekhouden.nl does not use your personal data for purposes other than described above.

External sales channels

We do not use external sales channels.

Purpose of the data processing

General purpose of the processing
We only use your data for the purpose of our services. That is, the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than on your request - to contact you at a later time, we ask your explicit permission to do so. Your data is not shared with third parties, other than for accounting and other administrative purposes obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data collected automatically by our website is processed for the purpose of our further improve services. This information (for example your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigation
In some cases, The Hedgehog Program can be held under a legal obligation to share your information in connection with government tax or criminal investigations. In a In such a case, we are forced to share your data, but we will act within the limits of the law offers us resistance.

Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we must: invoices with your (personal) data, so we will keep this data for as long as the applicable retention period. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with relating to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, we send to prevent misuse copies and copies of your data only to your e-mail address already known to us. In case you have the If you wish to receive data at another e-mail address or, for example, by post, we will ask you to legitimize. We keep records of completed requests, in case of a request for forgetting we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to to file a complaint with the Dutch Data Protection Authority if you suspect that we have stored your personal data in a wrong way.

Inspection right
You always have the right to process the data that we process or have that relate to your person or traceable to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who have this data in their possession, stating the category under which we have this data saved.

Right of rectification
You always have the right to process the data that we process or have that relate to your person or can be traced back to it. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing
You always have the right to process the data that we process or have processed that relate to your person or for that purpose traceable, to be limited. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not be processed longer.

Right to portability
You always have the right to process the data that we process or have that relate to your person or traceable to this, to be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data to the e-mail address known to us about you that we have processed or processed on our behalf by other processors or third parties. To all In such a case, it is likely that we will no longer be able to continue the service, because the safe linking of data files can then no longer be guaranteed.

Right of objection and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of The Hedgehog Program. If you object, we will immediately cease data processing pending the handling of your objection. Is your objection well-founded that will we make copies and/or copies of data that we process or have processed available to you and then processing permanently. You also have the right not to participate in automated individual decision-making or profiling. We do not process your data in such a way that this right of applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookie

Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your surfing behavior and share this data with Google. Google can do this interpret information in conjunction with other datasets and in this way your movements on the internet to follow. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Learnpress
Through our subdomain (https://course.hedgehogprogram.com) cookies are placed from the plugin LearnPress, as part of the course components. We use this service to offer online courses and see where our customers come from. The cookies are deleted after your browser session and the data is not passed on to third parties.

HikaShop
Cookies are placed via our website from the 'Hikashop' module as part of the webshop services. We use these cookies to see where our customers come from, which products are viewed the most and ordered the most. This data is not shared with third parties and will be deleted after a maximum of 7 months.

Joomla
Cookies are placed via this website from our web service Joomla. We use this data to track your surfing behavior on our website. This determines which pages are most frequently viewed and how many 'hits' pages and articles have on our website. These cookies are deleted after a maximum of 7 months and this data is not shared with a third party.

Skirt Proket
Cookies are placed via this website from the 'Roksprocket' plugin. We use this data to show you certain items on the website based on your language settings and add significant value to your user experience. This data is not shared with third parties and the cookies are deleted after a maximum of 7 months.

Wordpress
Cookies are placed by the web service Wordpress via our subdomain (https://course.hedgehogprogram.com). We use this information to recognize you as a visitor and to log you into the website if you have an account. We also use the data to see which courses are viewed the most, which courses sell the best and how you move through the website and where you are located. This data is not shared with third parties and the cookies are deleted after a maximum of 7 months.

Third party cookies
In the event that third party software solutions use cookies, this is stated in this privacy declaration.

Changes to Privacy Policy

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we already collected data relating to you, we will notify you by e-mail.

Contact details
The Hedgehog Program
Baarlelaan 23 7906GB Hoogeveen Netherlands
T (052) 885-6020
E This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact person for privacy matters
Judith Bos

 
 
 
 

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